Accessibility Statement for www.civilserviceawards.com

This accessibility statement applies to: www.civilserviceawards.com/
 
This website is operated by Total Events.
 
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We want as many people as possible to be able to use this website. This means you should be able to:

  • change colours, contrast levels and text size using your browser or device settings
  • zoom in up to 400% without content becoming unusable
  • navigate the website using a keyboard
  • use the website with assistive technologies, including commonly used screen readers
  • access content that has been designed using semantic HTML and clear heading structures

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard due to the non-compliances listed below.

Non-accessible content

Third-party event booking forms

The event registration process is provided by a third-party booking platform. We do not have direct control over the accessibility of this system and some users may experience accessibility barriers when completing registration.

We are working with the provider where possible to encourage improvements.

External websites

Links to external websites that are outside our control. We cannot guarantee the accessibility of third-party websites.

What we’re doing to improve accessibility

We are committed to improving the accessibility of this website and will continue to:

  • review accessibility as new content is published
  • replace or improve inaccessible documents where possible
  • work with third-party providers to encourage accessible services
  • ensure new content meets WCAG 2.2 AA wherever practicable

How we tested this website

Accessibility testing was carried out during development and before launch using a combination of automated and manual testing.

Testing included:

  • automated accessibility checks using WAVE (WebAIM) and Google Lighthouse
  • keyboard-only navigation testing
  • screen reader testing using NVDA and VoiceOver
  • colour contrast verification
  • checks of page structure, headings, landmarks and form controls
  • Testing focused on the website’s core page templates and primary user journeys.

Technical information

www.civilserviceawards.com/ is designed to comply with WCAG 2.2 AA using:

  • semantic HTML
  • appropriate ARIA where required
  • responsive design
  • progressive enhancement
  • Feedback and contact information

If you experience difficulty accessing any part of this website or need information in an alternative format, please contact us.

Email: civilserviceawards@totalevents.uk

We aim to respond within 5 working days.

Reporting accessibility problems

We’re always looking to improve the accessibility of this website. If you find any problems not listed in this statement or believe we’re not meeting accessibility requirements, please contact us using the details above.

Enforcement procedure

If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS), who can advise you on your rights.

If your complaint relates to England, Scotland or Wales, the Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

If your complaint relates to Northern Ireland, enforcement is carried out by the Equality Commission for Northern Ireland (ECNI).

Preparation of this accessibility statement

This statement was prepared on 03 September 2026.

The website was last tested on 03 September 2026 using automated and manual accessibility testing.

This statement will be reviewed at least annually, or sooner if significant changes are made to the website.