Non-Shielded Vulnerable People Project, Department for Environment, Food and Rural Affairs | Civil Service Awards 2021 | Prestigious cross-government programme to recognise the wealth of inspirational individuals

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Non-Shielded Vulnerable People Project, Department for Environment, Food and Rural Affairs

Non-Shielded Vulnerable People Project

Up to 630,000 non-shielded vulnerable people now have access to vital food supplies thanks to a new Defra, Kainos, Capgemini and KITS digital service. COVID-19 resulted in a 40-fold increase in demand for supermarket deliveries, and placed significant issues and barriers in front of non-shielded vulnerable people who were self-isolating or social distancing. Targeted at the elderly, disabled people, and those with long-term health conditions, the new service provides an England-wide self-service system which enables local authorities and charities to refer non-shielded vulnerable people to priority food delivery slots, while observing competition law and complying with GDPR data requirements.