MOT Reminder Service

David Award- MOT reminder service

Driver and Vehicle Standards Agency 

 The DVSA MOT digital project team are responsible for facilitating the national MOT scheme, supporting the agency’s vision of “safer vehicles and safer journeys for all”.

Underpinning DVLA’s online car tax service, DVSA provides key data (MOT results) to enable the collection of £6.5 billion in car tax. DVSA provide a digital service for entering MOT results; used by 23,000 garages, supporting 42 million MOT tests per year, generating over £1 billion for the economy.

Data analysis identified non-compliance with the annual MOT policy, with up to 25% of motorists being late. The team introduced two free services supporting greater compliance with
policy and strategic objectives; the MOT history and the MOT reminder services are seen as an exemplar by GDS, utilising agile at-scale, and blended in-house and vendor delivery teams, across the UK and EU.