MOT Reminder Service

MOT Reminder Service (Team)

Driver and Vehicle Standards Agency 

The DVSA MOT digital project team are responsible for facilitating the national MOT scheme, supporting the agency’s vision of “safer vehicles and safer journeys for all”.
Underpinning DVLA’s online car tax service, DVSA provides key data (MOT results) to enable the collection of £6.5 billion in car tax. DVSA provide a digital service for entering MOT results; used by 23,000 garages, supporting 42 million MOT tests per year, generating over £1 billion for the economy. The service is designed to meet the needs of small and medium enterprises, and large business.
Data analysis identified non-compliance with the annual MOT policy, with up to 25% of motorists being late. The team introduced two free services supporting greater compliance with policy and strategic objectives:

 

  • Check MOT history
  • Allows the public to see the entire MOT history and safety recall information of a vehicle.
  • Circa 55 million public hits per year
  • Circa 400 million API hits per year across 200 organisations
  • MOT reminder
  • Email / text reminders before the MOT
  • 900,000 subscribers

The services are seen as an exemplar by GDS, utilising agile at-scale, and blended in-house and vendor delivery teams, across the UK and EU.